If you’re unhappy with any facet of our solution, you want you to receive in contact by:
We shall do our better to resolve your issues by the finish associated with the business that is third after getting your problem. We will issue a written acknowledgement within five working days and our written final response within eight weeks of receiving your complaint if we are unable to resolve your concerns. Comprehensive contact information when it comes to Ombudsman are shown below.
Our last reaction will show you that you’ve got ultimate recourse towards the Financial Ombudsman provider. We shall enclose their standard explanatory leaflet should you want to escalate your issue to them. You really need to do that within half a year associated with the date of our response that is final or might not consider carefully your problem after that time.
sunny.co.uk is really a trading title of Elevate Credit Overseas Limited, registered in England & Wales, business number 05041905, registered office: KPMG LLP, 15 Canada Square, Canary Wharf, London, E14 5GL. Continue reading “Let me make it clear about client Complaints”